Topic 5 & 5.1- Leading Your People
Part 1
- Types of Employee Behaviour
- -Performance Behaviour
-Corporate Citizenship Behaviour
-Counterproductive Behaviours - Personalities, Attitudes and Motivation
-The Big 5 Personality traits
-Job satisfaction and organizational commitment
-Maslow’s Theory of Hierarchical
Part 2
- The Leadership Styles
-Autocratic Style
-Bureaucratic Style
-Democratic Style
-Laissez-Faire Style
-Transformational Style
Tutorial Questions
1. What is the difference between performance behavior and corporate citizenship behavior? Explain with suitable examples.
2. Samuel, the manager of your department, is mentally disturbed. He enjoys bullying his male subordinates and is known to have sexually harassed all the female workers under his supervision. Discuss TWO (2) negative consequences on the department and company if action is not taken against him.
3. What are the Big 5 personalities? Are these personality traits trainable? Why or why not? How can a business ensure its employees have the big 5 personalities?
4. What are attitudes? Are job attitudes changeable? If yes, how can businesses play a part in fostering good work-related attitudes?
5. After having been fired from his job, Joe currently lives in the store room of his parents’ home. He is quite depressed with his situation for he has been unemployed for the past 6 months. To spend his time, he goes out with his drinking buddies every night. Referring to Maslow’s theory, what unmet needs does Joe have right now? Why do you say so?
6. Scarlett recently started a law firm and hired several lawyers to help run her business. The firm specializes in complex cases involving patents and copyrights. However, no one (including Scarlett) possesses the full technical knowledge and expertise necessary to take on a legal case alone. Under this situation, which leadership style is appropriate? And why do you say so?
7. What do you think are the top THREE (3) qualities of an effective leader? And why do think each of them is important? Discuss.
2. Samuel, the manager of your department, is mentally disturbed. He enjoys bullying his male subordinates and is known to have sexually harassed all the female workers under his supervision. Discuss TWO (2) negative consequences on the department and company if action is not taken against him.
3. What are the Big 5 personalities? Are these personality traits trainable? Why or why not? How can a business ensure its employees have the big 5 personalities?
4. What are attitudes? Are job attitudes changeable? If yes, how can businesses play a part in fostering good work-related attitudes?
5. After having been fired from his job, Joe currently lives in the store room of his parents’ home. He is quite depressed with his situation for he has been unemployed for the past 6 months. To spend his time, he goes out with his drinking buddies every night. Referring to Maslow’s theory, what unmet needs does Joe have right now? Why do you say so?
6. Scarlett recently started a law firm and hired several lawyers to help run her business. The firm specializes in complex cases involving patents and copyrights. However, no one (including Scarlett) possesses the full technical knowledge and expertise necessary to take on a legal case alone. Under this situation, which leadership style is appropriate? And why do you say so?
7. What do you think are the top THREE (3) qualities of an effective leader? And why do think each of them is important? Discuss.
Answer
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